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IT / CRM

e:SLS Provides Customers and Service Agents Access to Answers, Fast

New Empolis:Service Lifecycle Suite 6.1 Enables Rapid Implementation, Optimized Usability and Ability to Leverage External Information Sources Empolis, an Attensity Group company, the leader in busin...
CRMmanager.net Tue, 24 Nov 2009 06:00:00 EST

International HR Conference, 05th and 06th October 2009

Employer Branding, new HR Marketing strategies and the latest Recruiting trends On 05th and 06th October 2009, the HR marketing and software specialists at milch & zucker would like to invite you to ...
CRMmanager.net Tue, 24 Nov 2009 06:00:00 EST

Autonomy and VMS form strategic partnership

Autonomy Corporation, a global leader in infrastructure software for the enterprise, and VMS, the world leader in integrated media intelligence solutions, today announced a strategic partnership in wh...
CRMmanager.net Tue, 24 Nov 2009 06:00:00 EST

Gartner Says Interest in Strategic Document Outsourcing Has Surged

As companies look for ways to cut expenses and capital costs during the economic downturn, interest in strategic document outsourcing has grown, according to Gartner, Inc...
CRMmanager.net Tue, 24 Nov 2009 06:00:00 EST

Feature Shock: How New CRM Functionality Can Thwart Adoption

Let's say you're a CRM vendor. Your constant mission is to provide users with what they need, and your biggest fear is that your competitors will be better at that than you are. How do you stay in front? If you come from a traditional software background, ...
CRM Buyer Tue, 24 Nov 2009 06:00:00 EST

What to Do While Waiting for Bilski

Interested parties the world over anxiously wait as the U.S. top court prepares its ruling regarding the patentability of business methods. The U.S. Supreme Court recently heard arguments in the matter of Bernard Bilski and Rand Warsaw v. David Kappos in ...
CRM Buyer Tue, 24 Nov 2009 06:00:00 EST

Woman Claims She Was Denied Depression Benefits Over FB Pics

A Canadian woman on sick leave for depression said Monday she would fight an insurance company's decision to cut her benefits after her agent found photos on Facebook of her vacationing, at a bar and at a party. Nathalie Blanchard said Monday she was diagn...
CRM Buyer Tue, 24 Nov 2009 06:00:00 EST

Who to Blame When CRM Fails

Companies considering CRM systems often view them as a way to improve customer satisfaction and retention, boost sales and accelerate employee productivity. However, as with many technology-enabled business process, success is a complicated and interdepen...
CRM Buyer Tue, 24 Nov 2009 06:00:00 EST

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