Internet - E-business latest news

These days, I'm often asked about the health of the technology sector. Granted, some people say the economy of the San Francisco Bay Area doesn't reflect the rest of the country, but indications point to the fact that technology industries appear to be relatively unscathed by the economic downturn.

Consumers are losing patience with cable and satellite TV customer service operators who are supposed to help solve their problems, according to a survey. Customers who've called for help rate their satisfaction with cable's and satellite's service desks at a score of 66 out of 100, research and consulting firm CFI Group says in its second annual Contact Center Satisfaction Index study.

Best-in-Class organizations are three times more likely to leverage solutions for network simulation and emulation than Laggards, according to a February report by Aberdeen. Deployment of these solutions resulted in Best-in-Class companies being twice as likely to report improvements in their ability to accurately estimate the impact of new technology rollouts on network performance.

With business deals in place, a small startup with a lofty mission now looks to monetize the "long tail" and take on google's AdSense.

Mozilla Firefox 3 has been the most anticipated Web browser upgrade for months. When it was released on June 17, over 8 million people downloaded it in the first...

Will Circuit City join the long list of electronics retailers, like Tweeter Home Entertainment and Harvey Electronics, that have filed for Chapter 11 bankruptcy protection in the past year? Given that shares of the Richmond, Va., company are trading at just over $2, Wall Street is betting that could be a possibility.

A new study shows the majority of Americans still on dial-up internet access are keeping the slow connection by choice. The Pew Internet and American Life Project's "Home Broadband Adoption 2008" report finds only 55 percent of Americans are now using high-speed broadband connections -- up 8 percent from this time last year.

U.S. District Court Judge Louis Stanton ruled that google must provide Viacom with information from its database, including users' YouTube login IDs, the videos they watched, and the time they watched them. Viacom wants the data in order to rebut google's claim that user traffic to copyrighted content on YouTube is just a small part of the site's overall traffic.

NEW YORK, NY (MARKET WIRE) Multi-channel shoppers are identified as people who regularly participate in more than one method of shopping, including online, in-store, catalog, and phone order. Experian Consumer Research found that nearly 10% of the U.S. population falls under this category, making multi-channel shoppers an extremely valuable target for retailers.

Ladies and gentlemen of the class of 2008, I salute you!