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The growing popularity of interactive tools like wikis, blogs and social networks gives customers the ability to engage with firms as never before, and global marketers must put users at the center...

Though the holiday season will be challenging across the board for retailers, online merchants - though less sunny this year than last - are not all doom and gloom, according to the 2008 eHoliday...

With what The Guardian called "an ultra-modern echo of Franklin D. Roosevelt's regular folksy radio broadcasts," President Elect Barack Obama has launched a weekly address to the nation - via...

Last week Google announced plans to launch a voice recognition tool for Apple's iPhone, an update to an existing mobile app that will enable users to perform searches by stating their query out...

In terms of ad revenue in '09, one-year-old Hulu might give YouTube a run for its money, MediaBuyerPlanner reports. Unlike the older video site, Hulu streams primarily professional content, including...